Patient Testimonials
The people at Empower have really put me on track to recovery. Having total knee replacement on both knees, I know that it is the hard work of the people at Empower that have me where I’m at today. Even though I’m about finished with my physical therapy they have given me tools to keep right on track. Great Team, Great Job!!
Harry D.
I strongly suggest Empower, these guys know what they’re doing, I had my second shoulder surgery Dec 28, 2023, and with these guys my shoulder is like new, the staff are the friendliest I’ve ever experienced, I highly, highly recommend Empower Physical Therapy.
Keith C.
If I ever need to return to PT, Empower is the only place I would go!
Very professional. I spent almost a year of physical therapy in another state and I must say empower was so much better as far assessment and reaching my end goals. Everyone from the front desk to the assistant PT to the physical therapist was wonderful, encouraging and ultimately held me responsible for doing my homework to achieve the markers I had set. They continued to give me more and more challenging exercises, but started out slowly, so I could attain a good baseline. If I ever need to return to PT, Empower is the only place I would go!
Erika W.
I was referred here by my OB for pelvic/girdle pain, so I had no idea what the place would be like once I arrived. Had all my sessions with Morgan who is absolutely amazing! Staff is polite, friendly and the facility is clean, which is a plus for me. The difference in pain level is night and day. I could barely walk when I had my first session, but now I can do most of my activities pain-free. I highly recommend Empower if you have any pain/problems new or old!
Adria E.
You can’t go wrong with this group of professionals.
Dr. Pollard and Zoey were absolutely the most thorough and encouraging Physical Therapist I’ve used. I had knee replacement surgery in Tucson and three weeks of PT. It was truly substandard to the rehabilitation therapy I received at Empower Physical Therapy. Talk about caring and flexible staff; these folks fit me in when it was convenient, and my rehabilitation went much faster than I thought possible at age 68. After three weeks, I was doing great. The strength training worked! Now it’s two years later, and my knee is absolutely 100%. You can’t go wrong with this group of professionals.
Rebecca T.
I walked out without assistance and feeling invincible!
These people are the VERTIGO ANGELS! I was unable to drive, unable to trust myself to stay standing and almost at the end of my rope with doctors handing me prescriptions to hopefully solve a months long episode. I was basically housebound. It was literally ONE TRIP TO EMPOWER PHYSICAL THERAPY and I walked out without assistance and feeling invincible!
S.M.
This was a wonderful experience.
I was delighted how minimal the pain was and how much stronger my leg and knee felt after each visit! Today I am able to walk pain free without a cane or walker. This was a wonderful experience.
P.W.
I still do the exercises they gave me every day and I’m able to run and play with my children again.
I went to the office in anchorage and Justin Handy and his team are some of the most compassionate and knowledgeable people I’ve met. I’d been in so much pain it even hurt to breathe and they worked with me until we found exercises and treatments that worked. They celebrated my victories with me and encouraged me when I was feeling hopeless. I can’t thank them enough. I still do the exercises they gave me every day and I’m able to run and play with my children again.
Sarah L.
I can't say enough good things about Empower and highly recommend them.
The entire staff at Empower Physical Therapy has been amazing to work with. They listened to my concerns and worked diligently to help me achieve my goals (no more pain!). I can’t say enough good things about Empower and highly recommend them.
Jasmine M.
They also provide reliable hands on guidance throughout you’re appointment that I found really helpful.
The Empower Physical Therapy staff provide a relaxed environment for anyone to workout in. They also provide reliable hands on guidance throughout you’re appointment that I found really helpful.
N.B.
Will definitely go back if I need physical therapy again!
Great people, very knowledgeable. Loved my experience with this company. Will definitely go back if I need physical therapy again!
Shaina H.
I am doing better than before I hurt my back.
I would recommend empower physical therapy to anyone. When I first started I thought yeah right now I am doing better than before I hurt my back. The people at Empower Physical Therapy are awesome.
Bob L.
I would recommend no other physical therapy in the valley!!
Dr. Pollard, Shelby & Zoey are a fabulous team. They were patient, understanding and knowledgeable. They worked with my neck issue and TOS that involved therapy, dry needling, and muscle scraping. I would recommend no other physical therapy in the valley!!
Nicole M.
If people are seeking good staff who strive to achieve results, Empower Physical Therapy is the place to go.
Empower Physical Therapy I would highly recommend to those seeking physical therapy treatment. The staff is very professional, kind, encouraging, and genuinely care about your progress and improvement. They consistently check pain and safety levels to make sure that optimal muscle engagement is achieved but not to the point of pain or discomfort. If people are seeking good staff who strive to achieve results, Empower Physical Therapy is the place to go.
Pamela A.
Very sincerely, Don and Elaine Bratten.
From Taylor at the front desk to Jacob and Jessica doing the therapy we couldn’t be more pleased. It’s even somewhat awkward to call Dr. Pollard “doctor” because he’s more like a family friend (we just call him Jacob). My wife has been seeing Jacob off and on for a year and a half because of her back problems and his “dry needling” treatments, which we had never heard of before, have definitely helped her. I’m sure Wes and the other therapists are equally as capable; we just haven’t worked with them. We recently found out that Jacob can also threat BPPV, which is the condition of severe dizziness caused by crystals in the inner ear getting out of place. We would highly recommend Empower Physical Therapy to anyone in need of Physical Therapy. Very sincerely, Don and Elaine Bratten.
Donald B.
I highly recommend Empower!
I had my doubts that physical therapy could address the pain and weakness caused by the labral tear in my shoulder, but I was happily surprised! Under the guidance of a professional staff and a specific PT regime, I was feeling great and golfing in 6 wks. I highly recommend Empower!
Kris G.
I'm so glad that I was able to get treatment through Empower.
I loved working with Wes and Jess! I was pleasantly surprised to find out that Empower is able to treat TMJ. I had assumed that there was nothing I could do about my jaw pain, and I’m so glad that I was able to get treatment through Empower.
Nicole E.
Plus, I met great people along the way and good friends!! Even on the cloudy grey days (inside joke).
This group is TOP GRADE!! I went in as I had herniated some disc in low back from a fall. I previously had fractured my right knee, it was finally to a point where I could just pull off my full work shifts again. In pain but at least able earn my paycheck again Nov 2016.
Christmas day 2016 slipped and fell herniating disc causing PAIN in low back and pain down LEFT leg this time. After injections to spine asked if could see a therapist to help me learn how to “deal” with my future outcome.
They surprised me with giving me my “life back, okay I’m not completely renewed but I can walk, run to a point, get out of a chair, sit on the floor with my grandchildren (even lay on floor with them to color) and get back up on my own!! Something I didn’t foresee back then.
Plus, I met great people along the way and good friends!! Even on the cloudy grey days (inside joke).
Maija H.
Highly recommend!
After two years of pain and frustration following a joint fusion in my foot, Justin and the crew at Empower worked wonders for me. Not only did they help me gain strength and endurance back, but they sent me away with the knowledge and understanding to maintain and build on the work I did with them. Highly recommend!
Tracie K.
But I have gained good friends as well. Thanks, guys!
Justin, Jessica and the whole team were excellent from the first time I hobbled in on crutches from a procedure done on my knee, to the last visit 2 months (12 visits) later when I was running on a treadmill, jumping on one leg, and doing weighted squats. Justin pushed me to keep progressing but never made me push too far to cause pain. I feel that not only have I found a place where I will be going for all my physical therapy needs, but I have gained good friends as well. Thanks, guys!
No S.
I enjoy my sessions.
Friendly and knowledgeable staff. I enjoy my sessions.
Andrew M.
Can’t wait until next time!
Movement has been the best medicine. The staff at Empower have pushed and encouraged me as much as I needed. Can’t wait until next time!
Jim E.
I don't know what I would have done without them!!
I was referred to Empower PT for SI Joint Disfunction mid-pregnancy. Jacob and his fantastic team worked very diligently to find a course of treatment that alleviated a great deal of my pain and restored my ability to function on a daily basis, adapting continuously to what I needed with a growing pregnancy. The staff is knowledgeable, compassionate, and truly listen to the needs and concerns of their patients. Hands down the most productive physical therapy I have gone through. I don’t know what I would have done without them!!
Damenika M.
Definitely recommend coming here, the staff is amazing!
Definitely recommend coming here, the staff is amazing!
Missy B.
Thank you Justin Handy.
The warmness and softness of the clinic and people were so wonderful! I was treated with compassion and didn’t have to fill out a ton of paperwork. My back has been messed up for years but now I feel that I’m in great hands and will be treated with the care needed to make my back and muscles heal and strengthen. He explained everything and made sure when I left I knew and felt reassured. Thank you Justin Handy.
Nikki B.
I highly recommend this business!!
Jacob and his team did an amazing job of getting me on track. I felt that each and every team member really cared and they had the knowledge to get me on the road to healing. I highly recommend this business!!
Lynda T.
Grateful for NOT having to have surgery :)
Referred originally for neck pain. As therapy progressed, Jacob Pollard came to the conclusion I had TOS (Thoracic Outlet Syndrome). Would not have finally found relief without his and Shelby’s continued efforts. Grateful for NOT having to have surgery :)
Nicole M.
Beautiful office and great support staff as well!
We are taking our 4-month-old here for beginning torticollis and have been very impressed with Jacob’s knowledge and skill. Beautiful office and great support staff as well!
Erica F.
I would highly recommend them to anyone needing help to get moving again.
EPT has shown real care in how they have worked with me to get more mobility. I would highly recommend them to anyone needing help to get moving again.
Samuel W.
Thank you for making recovery enjoyable.
I appreciate the effort that went into my recovery. Everyone I worked with was super great. Always friendly and the environment reflects the healthy working relationship amongst all staff members. Thank you for making recovery enjoyable.
Joseph G.
Thank you and you can be sure I will recommend you whenever I can.
Thank you for the professional caring way you cared for me on good days and difficult days. Jessica and Megan have always been very approachable and positive and had smiles on days when I needed them. Justin was dedicated to helping me get better by setting achievable goals and increasing my movement and rehabilitation at logical and prudent levels. The team worked seamlessly to care for me and were absolutely dedicated to all their patients. I appreciated each phase of the care I received, and know it was your expertise and knowledge that allowed me to receive the results that I did. Thank you and you can be sure I will recommend you whenever I can.
Annette D.
Thank you for all the help you have given me, I pray for you all.
The staff and therapists are so attentive and make you feel that they care. I’m not a robot! I will sing your praises loud and long. Thank you for all the help you have given me, I pray for you all.
Martha N.
Highly recommended to anyone! I feel empowered!
The entire staff here is amazing. From the first phone call, I felt welcome and comfortable. Jacob started the evaluation and asked my goals. Every visit I felt was based on reaching those goals and the results have far exceeded my expectations. My recovery is better than I thought it would be at this point. Can’t say enough about these folks. Highly recommended to anyone! I feel empowered!
Jackie B.
He knows exactly what is needed. Thank you!
Jacob Polland is very knowledgeable and has been awesome. He knows exactly what is needed. Thank you!
Teresa C.
I can honestly say that I have learned more and felt more compassion from the entire staff at Empower.
I had physical therapy with a different therapist for roughly 3 months on my ankle approximately 2 years ago. Though I felt my therapist was concerned about my health, I can honestly say that I have learned more and felt more compassion from the entire staff at Empower.
Edward B.
I can’t expect my pain to go away completely with exercise and stretching, though it is necessary to keep my joints strong and mobile, moving in safe ways.
My condition is chronic and deteriorating. I can’t expect my pain to go away completely with exercise and stretching, though it is necessary to keep my joints strong and mobile, moving in safe ways.
Sharon S.
Don’t forget this crazy firecracker!
You guys are amazing! Thank you for helping me through my pain and giving me the tools to cope and heal. I was very scared to be stuck in a useless body and live the rest of my life in pain. I’m very happy to have crossed paths with all of you. Don’t forget this crazy firecracker!
Melissa W.
Thank you!
Staff was always courteous and always a pleasure to come and say hi! Thank you!
Jeffrey N.
I appreciate you so much.
Thank you all so much for giving me the tools to improve my everyday activities. You don’t even know how grateful I am to you. It’s been a long time since I’ve been able to do daily housework without taking 20 breaks! I will definitely direct anyone of my friends who are in need of physical therapy to you. Thank you for all your hard work in making people’s lives a little bit easier. I appreciate you so much.
Mona S.
Reminder for appointments appreciated, clean facilities!
Very congenial staff – I appreciate the concern and drive to find a resolution to my pain. Reminder for appointments appreciated, clean facilities!
Irene M.
Enjoyed talking about Disneyland during the visits.
Amazing staff and facilities! You really feel like they care for your well-being and getting you to a healthy state of being. Enjoyed talking about Disneyland during the visits.
Patrick M.
The facility is clean and the staff are friendly.
I’m extremely pleased with my care at Empower Physical Therapy. The facility is clean and the staff are friendly.
Verona G.
His staff is awesome as well, they all made me feel right at home, including reception!
Jacob Pollard is an amazing physical therapist. He really listens and makes you feel comfortable. Very knowledgeable, I’m glad I came here for PT. I feel great New! His staff is awesome as well, they all made me feel right at home, including reception!
Laura H.
Dry needling seemed to speed up my healing and I am completely satisfied with my recovery.
Super amazing experience. The therapists are skilled and knowledgeable. Great education to continue my exercises at home for life! Dry needling seemed to speed up my healing and I am completely satisfied with my recovery.
Lori D.
Empower physical therapy made a big difference!
Thank you very much for your caring therapy. Thank you for listening and working with me in a patient manner. Empower physical therapy made a big difference!
LouAnn H.
Thank you everyone!
Excellent workouts – strengthening muscles overall. Thank you everyone!
Barbara F.
Thank you all so very much!
Y’all are amazing and I’m kind of sad to see it end. Thank you all so very much!
Nicole B.
When the surgeon says tears are part of the healing process - they were right.
Rotator cuff surgery is not painful until you take off the splint and then the work begins. Surgeons should let people know about the recovery expectations once the splint is removed. Physical therapy is recommended and daily exercises at home including the pulley is required for a more successful outcome of the surgery. Pain is part of the recovery process. When the surgeon says tears are part of the healing process – they were right.
Caralynn F.
Everybody at Empower Physical Therapy was nice and assisted me in getting my problems solved and fixed.
Everybody at Empower Physical Therapy was nice and assisted me in getting my problems solved and fixed.
Doyle S.
And I’ve avoided the total knee replacement I was dreading.
My pain was occasional, not consistent. With lots of hiking my knee would swell and be painful. But if I stayed away from active physical uses, my pain level was low to none. I underwent the procedure and PT for mostly preventative reasons. I haven’t yet tried any extensive hiking or physical use. I don’t yet know if the pain will be less. But I have lots of confidence that the exercises and knowledge I’ve gained will help my knee be healthier and stronger. And I’ve avoided the total knee replacement I was dreading.
Valeri O.
Will recommend to friends for therapy.
Therapists are all well-knowledged. Easy to work with. Everyone here is very pleasant. Will recommend to friends for therapy.
Brian H.
I would recommend Empower PT to my friends and family. Thank you!
Great people to work with. Professionalism in their approach to using therapy with patients. I would recommend Empower PT to my friends and family. Thank you!
Allen B.
Took the time to listen to my concerns. Always greeted with a smile.
Loved the staff from the front desk to Justin and Jessica. You can tell they cared about my well-being. Took the time to listen to my concerns. Always greeted with a smile.
Kathy S.
Look forward to actively rock climbing again.
Thank you Justin, Jessica and the rest of the Empower staff for giving me the exercises and tools to succeed in reintroducing my pre-injury routine and activities! I’m excited to continually gain in strength. Look forward to actively rock climbing again.
Jennifer G.
I can almost ride a bike, which was a necessary goal.
The staff are awesome, encouraging. I didn’t think my knees would ever be able to bend to 120 degrees. With the help of Empower Physical Therapy, I can now successfully bend them to 120 degrees. I can almost ride a bike, which was a necessary goal.
Carrie L.
The entire crew is friendly, courteous and there to help you succeed.
If you are looking for the best in physical therapy look no further! I had surgery on my left shoulder 2 years ago and then hurt my right shoulder last fall. I attended one of their free shoulder clinics, was impressed and decided to sign up for a free evaluation. The numbers don’t lie and after 6 weeks my right shoulder is now stronger with greater range of motion and I can feel confident in pursuing my activities without any pain. Kristina, Emma and Justin are incredibly knowledgeable, explain how the exercises help your area of injury and how to integrate them into your daily life. The entire crew is friendly, courteous and there to help you succeed.
Panika E.
I highly recommend this group.
Everyone at Empower is great! I worked mostly with Justin, and was able to work with various other therapists during my few months of therapy. Each of the 4 I saw added nuances to my healing regimen, based on their particular area of expertise. At the end of our time together, my knee pain is gone. I still have some strengthening to do, but mission accomplished from team Empower. I highly recommend this group.
Leo M.
Thanks so much for all your help!! 😊
I’ve been doing physical therapy at Empower physical therapy following my hip stem cell procedure. I highly recommend them! All the team, from Gabby at the front desk, to Justin, Emma, Cindy, and the entire PT team, are so professional, knowledgeable, and friendly. It’s a pleasure to come here. They all work so seamlessly together. Besides PT, they do a great job on manual manipulation as well as dry needling. Thanks so much for all your help!! 😊
Jane R.
She gave me good information that I will use toward going ahead with my condition.
My experience at Empower PT was very helpful. Not only did they give a paper read out of the exercises but also a video on my phone so it was easily accessible. And finally, I consulted with Cindy Parks, a doctor of physical therapy, and she gave me good information that I will use toward going ahead with my condition.
Marilyn R.
If I could give 10 stars, I would.
Empower PT is a wonderful office with amazing staff that make you feel like family! I’ve been seeing the PTs for almost a year now due to EDS, and my pain levels are the lowest they’ve been in years. They are extremely knowledgeable and never hesitate to share that knowledge with those that are interested. If I could give 10 stars, I would.
Amanda H.
I didn't have high hopes that PT could help me, but the staff at Empower proved the power of PT to heal.
From the moment I walked into Empower, I was made welcome and always felt that my well being was important to everyone there. Therapy was creative and flexible, using cutting-edge technology (needling and electricity) and a variety of movements, and took into account my specific needs. My functionality has improved immensely (at least 50% improvement) in only 6 weeks. To be honest, at first, I didn’t have high hopes that PT could help me, but the staff at Empower proved the power of PT to heal.
Barbara B.
One of the best Physical Therapy places I have been to.😃😄
I don’t know what to say besides great things about Empower Physical Therapy. The staff is very friendly and understanding. The receptionist Gabby is super friendly and greats every patient. The Physical Therapists Justin, Emma, and Cindy work at your pace to get you to your goal. They also make sure every patient is comfortable. They motivate you to do your best. I am so glad I got to do my Physical Therapy here. I’m happy with my results. And I know if I have to do Physical therapy again I’m coming back here. One of the best Physical Therapy places I have been to.😃😄
Larissa L.
I thank God for leading me to this place!!! Highly recommend it.
Amazing place with amazing people!!! I came here with my back injury – came out healthy. Now I am in with my hand- getting out better and better after each therapy. Dry needling is a miracle procedure and brings absolutely amazing results. I thank God for leading me to this place!!! Highly recommend it.
Joanna T.
I left there feeling much stronger and much more confident. "Empower" is aptly named!
I had such an uplifting experience with the staff at Empower!
Each person on the team was professional, friendly, attentive, and supportive. I always felt welcome arriving, and encouraged upon leaving. Jacob and Zola in particular were awesome. When I first came in I was feeling quite frustrated with my limited ability. I was experiencing nagging pain with my daily activities, and trying to fight with it on my own had only increased my frustration.
By the time I had finished the process, however, the function in both my lower extremities had increased significantly. I was able to do my daily activities without pain, and many of my hobbies were doable again! Due to some extenuating circumstances, I, unfortunately, had to cut my therapy a little short. But the staff was understanding, and they worked with me to ensure I had all the resources necessary to continue my progress at home and gain that last “5%”.
I left there feeling much stronger and much more confident. “Empower” is aptly named!
Victoria
I truly feel that the entire team listens to my needs and concerns and helps out tremendously.
I highly recommend Empower Physical Therapy. I have had the opportunity to work with this awesome team several times and I always feel that they care. I truly feel that the entire team listens to my needs and concerns and helps out tremendously.
Lynda T.
Marissah B.
Highly recommended Empower Physical Therapy!! The staff is so kind and caring. Crystal Chandler is an incredible pelvic floor therapist and helped me go from having daily pain, to not lol! It’s been such a life changer. Will be going there again my next pregnancy and postpartum. Would recommend to anyone!!🤗
Marissah B.
Laurence G.
Empower Anchorage changed the trajectory of my life. Before starting my sessions, I felt I would always have to accept my level of back pain. But Empower thankfully proved that did not have to be the case. With a personalized sequence of exercises, I was able to improve my strength. Positive feedback helped encourage me. My personalized home exercise program will help me retain my progress and empower my future development. But most important is the team. Empower Anchorage has a most remarkable team. Every single one was a pleasure to work with. The two most helpful procedures were the lower back massage and the dry needling. I would highly recommend this knowledgeable and experienced team to everyone. It was a memorable experience
Laurence G.
I feel that my shoulder has improved significantly!
I was treated with dignity, care, and with purpose. Everyone here was accommodating and professional. I feel that my shoulder has improved significantly! I appreciate all of the knowledge and skills the therapist have, they were able to give me the confidence I needed with all of the exercises and programs.
Luke I.
Thank you for making recovery enjoyable.
I appreciate the effort that went into my recovery. Everyone I worked with was super great. Always friendly and the environment reflects the healthy working relationship amongst all staff members. Thank you for making recovery enjoyable.